By accessing or using BuyTereaDubai.com and placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

If you do not agree with any part of these terms, please do not use this website or place an order. Continued use of the website constitutes your acceptance of the most current version of these terms.

You must be at least 18 years of age to use this website or purchase any products. By placing an order, you confirm that you are an adult (18+) resident or visitor in the UAE and that you are a current smoker or user of nicotine products.

Products sold on this site contain nicotine and are intended for adult smokers only. They are not intended as smoking cessation products. We reserve the right to cancel any order where eligibility cannot be confirmed.

We make every effort to ensure product descriptions, flavors, and compatibility information are accurate and up to date. Minor differences in packaging appearance between batches or regional variants do not constitute a product discrepancy.

TEREA sticks are compatible only with IQOS Iluma series devices. It is the customer's responsibility to verify device compatibility before placing an order. We display compatibility information prominently on all relevant product pages. If you are unsure, contact us before ordering.

All prices are listed in UAE Dirhams (AED), Prices are subject to change without notice. The price displayed at the time your order is confirmed is the price you will be charged — no subsequent price changes will affect a confirmed order.

An order confirmation email or WhatsApp message constitutes acknowledgment of receipt of your order. It does not constitute acceptance of your order until dispatched.

We reserve the right to cancel any order — for example if a product becomes unavailable or if we suspect fraudulent activity — and will provide a full refund in such cases within 3–5 business days to your original payment method.

Delivery timelines are estimates based on normal operating conditions. We are not liable for delays caused by circumstances outside our control, including severe weather, traffic incidents, road closures, or public holidays.

For full delivery timeframes, fees, and coverage areas, please see our Delivery Policy. For time-sensitive queries, contact our team before placing your order.

BuyTereaDubai.com is an independent retailer. We are not affiliated with, endorsed by, or officially connected to Philip Morris International (PMI), IQOS, or any official IQOS partner.

To the fullest extent permitted by UAE law, BuyTereaDubai.com shall not be liable for any indirect, consequential, or special damages arising from the use of our products or services.

Our maximum liability for any claim shall not exceed the value of the relevant order. Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence.

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Emirate of Dubai.

We reserve the right to update these Terms at any time without prior notice. Continued use of the website after any changes are published constitutes your acceptance of the revised Terms. We recommend checking this page periodically.

For questions about these Terms and Conditions, or for any other enquiry, please contact us at sales@buytereadubai.com or visit our Contact page. We aim to respond to all enquiries within 2 business hours during operating hours (9AM–11PM daily).